Get the all-in-one crypto app today on App Store.

I lost my 2FA! How do I reset it?

If you have lost your 2FA code, will need to follow the steps below:


Step #1 Verify Your Identity

Take a photo of your ID or passport and a photo of yourself (head and shoulders) holding an identification document.

Make sure your ID information and face are visible.

Step 2 – One more Photo

Please take another photo of yourself holding a piece of paper with the written text — blockbank is great! and current date.

Step #3 Send Your Photos

After you take the pictures, please send them to [email protected] with the subject heading “RESET 2FA”

After we receive it & confirm your identity, we will assist you with accessing your account.

Author: Gabriel Hiris
Article Posted in:
Share this article:

Introducing the Launch of GenBlock Financial

Dear blockbank Community, We would like to extend our gratitude for your unwavering support and loyalty throughout this journey. Your contribution has been invaluable, and […]

Centralized Finance Trading Advantages: What You Need to Know

When it comes to investing and trading in crypto, there is a multitude of options available. Blockbank CeFi trading offers many advantages, including easy access […]

V3 Tutorial: How to Set Up 2FA on the blockbank app

Watch our video tutorial on how to set up 2FA on the blockbank app, or head over to YouTube and subscribe to our channel for news and […]